Heat Seal Pro is warrantied against manufacturing defects and failure to function as advertised for a period of 30 days from original purchase date. To submit for warranty service, please fill out the contact form above. Please include your order number or upload the original receipt.

This warranty does not cover:
malfunction due to damage from dropping, exposure to extreme temperatures, or exposure to water.
Including but not limited to scratches, dents, or discoloration. Damage to the body, button/switch, battery mechanism and impact or pressure related damages are not covered under the warranty. The warranty is non-transferable. There is a no return policy.
If the label seal is broken or removed, the warranty is voided.
Cutting, filing, or altering the shape or structure of the tip in any way voids the warranty.
Use of battery type other than the recommended alkaline type may cause damage to the unit and voids warranty.